OUR FACILITIES

WHY CHOOSE US?

QIP Accreditation
commitment to patient quality and safety

 

State of the Art Sterilisation
highest standard of infection control

Digital X-rays
with minimal radiation exposure

 

Ceiling Television

for your entertainment

 

Happy Gas

for nervous patients

 

PRACTICE POLICIES

Cancellations

Gentle Care Dentistry requires 24 hours’ notice for cancellation of an appointment. Should the patient cancel without the required notice period, it is at the owner’s discretion as to whether a cancellation fee is to be charged, and if so, what this amount may be. Our reception staff will confirm your appointment 24 hours beforehand via your preferred method of contact. Upon arrival, please report to one of our reception staff. If you are running late for your appointment, please phone us at the first opportunity on (02) 8411 2674.

Payments

At General Care Dentistry, we offer in-house payment plans for major treatments such as orthodontics. However, payment for all other services is expected and appreciated at the completion of each visit. For your convenience, credit and debit card facilities are available. We are happy to discuss payment options prior to treatment being commenced.

Health Funds

HICAPS facilities are available for immediate claiming of health insurance benefits, however, it is not uncommon for some health fund servers to be off-line during the day. If this occurs, we are more than happy to provide you with an itemised record of your full payment, which you can then take directly to your health fund.

DVA & Child Dental Benefits Scheme

We are registered providers for several government dental schemes, including DVA (for Gold Card holders) and the Child Dental Benefits Scheme.

Financial Arrangements

To make urgent and essential dental care more accessible, Gentle Care Dentistry has teamed up with MacCredit, who provide flexible finance for a large range of procedures.

QIP Accreditation

In June 2016, Gentle Care Dentistry was awarded full accreditation against the NSQHS Standards.

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